1 Simple Thing Podcast | Build a Better Business by Building a Better You!
Welcome to the 1 Simple Thing Podcast, where we help you "build a better business by building a better you." 5 days a week we feature guests who are experts in life...marriage and family, health and fitness, emotional spiritual and mental health. You know...the things that we often overlook, but can have a dramatic impact on our quality of life. Each day you’ll get 1 Simple Thing you can do to start down the road to change. No big list, no unattainable goals. Just 1 Simple Thing.
“Design Your Ideal Customer Experience” with Scott McKain

Author Scott McKain talks about the fourth cornerstone of distinction: having a customer experience focus. Distinctive organizations and individuals focus on the experience. What does it feel like to do business with you? Scott says ultimate customer experience is finding a way to create an experience that is unique and compelling. Make sure it just feels better to do business with you over your competitor. 

Direct download: 1_Simple_Thing_-_Scott_McKain_-_Episode_274.mp3
Category:Business -- posted at: 12:00am CDT